contact and links¶

Sending broken files

If you have a file that causes problems (will not load, wrong rotation, causes crashes, etc..), I would love to have it so I can test things on my end. If the file is too private and you would rather not share, that's fine.

If you are ok to send it to me, you can send me a link to where the file is hosted or just send me the file itself. If you want to send me the file and you know how to do it, please zip up the file beforehand and send me that zip. Plenty of online services (Discord etc..) will 'optimise' a jpeg or png on a bare upload, which often strips EXIF data and so on and then fixes/changes the original issue! If you zip it, it guarantees I get the original file, byte for byte. If your file is too big to send, hit me up and we'll schedule a transfer with croc.

I welcome all your bug reports, questions, ideas, and comments. It is always interesting to see how other people are using my software and what does and does not work for them. Most of the changes every week are suggested by users. If you are a newer user, I would love to know, once you feel more comfortable with things, how you found the learning process--keeping the help updated and UI easy to use for new users is a constant battle.

You can contact me through any of the links below except Github, where I am not active at all. I do not use social media much, but I try to respond to all pings every Saturday.

The Github Issue Tracker was turned off for some time, as it did not fit my workflow and I could not keep up, but it is now running again, managed by a team of volunteer users. Please feel free to submit feature requests there if you are comfortable with Github.

I am on the discord on Saturday afternoon, USA time, if you would like to talk live, and briefly on Wednesday after I put the release out. If that is not a good time for you, please leave me an email or DM and I will get to you when I can. There are also plenty of other hydrus users who idle in the discord who can help with support questions.

While I am always overwhelmed by my work to-do list, that does not mean I do not want to hear from people or help with a specific issue. Further, if you encounter actual traceback-raising errors or crashes, there is only one guy to fix it, so I prefer to know ASAP with a ping so I can prioritise. If you are waiting too long for a reply, or I said I was going to work on something you care about and seem to have forgotten, please nudge me.

I work by myself because I have acute difficulty working with others on long-term engineering projects. Please do not spontaneously write long design documents or prepare pull requests for me--I find it more stressful than helpful, every time, and I won't be able to give it the attention it deserves. If you would like to contribute time to hydrus, you might like to help with the user repository or help guides, or, if you can program, you might like to think about something that can plug into the Client API.

That said:

If you need it, here's my public GPG key.